Announcements

Permissions

Managing announcements requires a dedicated permission. The Manage announcements permission must be added to roles whose users are allowed to create, edit, and delete announcements. You can add this permission to a role in Kiho user management.

Receiving and reading announcements does not require separate permissions. The announcements feature is visible to everyone in both the mobile app and the online service.

Creating an announcement

1. Open Announcements from Kiho's main menu
2. Select the Management tab
3. Select Add new
4. Select recipients
5. Add title, content, and attachments

Selecting recipients

Choose who the announcement will be sent to:

• All users: The announcement goes to all active Kiho users in your company
• Teams: Select one or more teams
• Roles: Select by user role
• Working time profiles: Select, for example, all hourly employees
• Individual users: Select specific people by name

Important: The recipient list is generated at the time of publication. Recipients do not update automatically if users are added to or removed from a team or working time profile later. However, you can add recipients to an announcement even after it has been published.

Title and content

Enter a descriptive title for the announcement (required) and write the main message.

• You can add images to illustrate the message
• You can add links to additional information or forms, for example
• You can add attachments (e.g., PDF files) from the separate attachments field

Read receipt

When creating an announcement, you can choose whether it requires a separate read receipt from recipients:

• If a read receipt is required, recipients must separately acknowledge the announcement as read in the mobile app.
• Without a read receipt requirement, the announcement is considered read once the recipient opens it
• The status of read receipts is displayed on the announcement's Recipients tab

Tip: Require a read receipt for important announcements, such as instructions related to occupational safety or payroll.

Publishing an announcement

Once the announcement details and recipients have been specified, you can:

• Save as draft
• • Select Save → the announcement is saved as a draft and is not sent to recipients.
  • You can return to the draft later to edit and publish it.
• Publish immediately
• • The announcement is sent immediately to the selected recipients
• Schedule publication for later
• • Save the announcement as a draft
  • Select Schedule publication
  • Select the date and time when the announcement will be sent automatically

Important: The content of a published announcement can no longer be edited.

Tracking recipients and read receipts

For published announcements, you can view the Recipients tab to track:

• Who the announcement was published to
• Who has seen the announcement
• When each recipient acknowledged the announcement as read

Important: Announcements remain accessible in the mobile app until their status is changed to archived.

Reading announcements

Announcements can be read in the Kiho mobile app or browser version. When a new announcement is published, recipients receive a notification on their phone or on Kiho’s home page. The mobile app also reminds users of unread and unacknowledged announcements.

Tip: You can mark a bulletin as a favorite so you can easily find it again later.

Announcements in the mobile app

Announcements are located in the menu at the bottom of the app.

1. Open the mobile app
2. Open Announcements either by:
3. • Tapping the menu button (≡) at the bottom and selecting Announcements, or
   • Tapping the Announcements icon in the bottom bar
3. Unread bulletins appear highlighted in the list
4. Open the desired announcement by tapping it
5. If a read receipt is required for the bulletin, acknowledge the announcement at the end of the message

Pinning announcements to the bottom bar in the mobile app

You can add the Announcements feature to the app’s bottom bar for faster access.

• Tap the menu button (≡) at the bottom
• Select Organize
• Drag Announcements into the four shortcuts in the bottom bar
• Announcements will now be visible in the bottom bar